Privacy Policy

We respect your privacy and collect only what we need to fulfill your order and serve you well.

What We Collect

When you place an order or create an account, we collect your name, shipping and billing address, email, phone number, and order details. If you pay by phone or check, payment information is handled directly by our staff and is not stored on this website.

How We Use It

We use your information to process and ship orders, provide customer support, manage your account history, and — only if you opt in — send occasional updates. We do not sell your personal information.

Sharing

We share information only with the service providers needed to complete your order, such as shipping carriers (UPS) and payment processors. These partners are permitted to use your information only to perform their services for us.

Your Choices

You can review and update your account information at any time, or ask us to delete it. To make a request, call 800-634-6503 or write to Thermalgraphics, PO Box 348, Culver, IN 46511.